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282 Thorpe St, Summerville, SC 29483
Mon-Fri 08:00 AM - 05:00 PM
282 Thorpe St, Summerville, SC 29483
Mon-Fri 08:00 AM - 05:00 PM

electrician in Charleston, SC

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A few of our most popular commercial and industrial electrical services include but are not limited to:

  • Parking Lot Light Installation
  • Electrical Safety Inspections
  • Electrical Grounding for Businesses
  • Generator and Motor Insulation Resistance Analysis
  • Electrical Troubleshooting for Businesses
  • Ongoing Maintenance Plans for Vital Electrical Equipment
  • Transformer Installation
  • Circuit Testing for Businesses
  • Preventative Maintenance for Electrical Equipment
  • Electrical Wiring for New Businesses
  • Electrical Service Upgrades
  • Much More

A few of our most popular commercial and industrial electrical services include but are not limited to:

Circuit Breakers

Tripped Circuit Breakers

Your businesses' electrical system will trip when it has too much electricity running through it. These problems are very common in commercial properties and usually stem from one of three culprits: circuit overloads, short circuits, and ground fault surges. Obviously, when your circuits are tripped regularly, your business operations suffer. To help solve your circuit breaker problems, our commercial electricians will come to your location for in-depth troubleshooting. Once we discover the root cause, we'll get to work on repairing your circuit breaker, so you can continue working and serving your customers.

Flickering Lights

Flickering Lights

Like tripped circuit breakers, dimming or flickering lights are among the most common commercial electrical problems in South Carolina. These issues typically stem from poor electrical connections. These poor connections will usually cause sparks, which can start fires and wreak havoc on your commercial building. While dimming lights might seem minor, if you leave this problem to fester, you could be looking at permanent damage to your businesses' electrical systems. Given the danger involved in fixing this problem, it's important that you work with a licensed business electrician like Engineered Electrical Solutions as soon as you're able to.

Dead Power Outlets

Dead Power Outlets

Dead power outlets aren't always dangerous, unlike other recurring commercial electrical issues. They are, however, disruptive to your company's productivity. Dead outlets are common in older commercial buildings and are often caused by circuit overloads. Connecting multiple high-wattage devices and appliances to the same power socket can cause overheating. When the power outlet overheats, it can lead to tripped circuit breakers. In some cases, the live wire catches fire and burns until it is disconnected. For a reliable solution using high-quality switches, sockets, and circuit breakers, it's best to hire a professional business electrician to get the job done right.

Residential Electrician vs. Commercial Electrician in Charleston:
What's the Difference?

Finding a real-deal, qualified commercial electrician in South Carolina is harder than you might think. Whether it's due to availability or budget, you might be tempted to hire a residential electrician for your commercial electrical problem. While it's true that great residential electricians can help solve commercial issues in theory, it's always best to hire a business electrician with professional experience.

Unlike their residential colleagues, commercial electricians are licensed to deal with different materials and procedures suited specifically for businesses. Commercial wiring is much more complex than residential, and is strategically installed with maintenance, repair, and changes in mind. Additionally, commercial properties usually use a three-phase power supply, necessitating more schooling, skills, and technical ability to service.

The bottom line? If you're a business owner with commercial electricity problems, it's best to work with a licensed commercial electrician, like you will find at Engineered Electrical Solutions.

Professional and Efficient from
Call to Technician

Shields Painting has been in the business since 1968. In a world where so much has changed, we are proud to uphold the ideals that make us successful: hard, honest work, getting the job done right, and excellent customer service. Providing you with trustworthy, quality work will always take priority over rushing through a project to serve the next customer. That is just not the way we choose to do business.

As professionals dedicated to perfection, we strive to provide a unique painting experience for every customer - one that focuses on their needs and desires instead of our own. Whether you need residential painting for your home or commercial painting for your business, we encourage you to reach out today to speak with our customer service team. Whether you have big ideas about a new paint project or need our expertise and guidance, we look forward to hearing from you soon.

We want to be sure every one of our customers is satisfied, which is why we offer a three-year guaranteed on our labor. If you're in need of an electrician for your home or business, give our office a call and discover the Engineered Electrical Solutions difference.

Physical-therapy-phone-number(843) 420-3029

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Latest News in Charleston, SC

What to do the week of Dec. 21

The beloved Nutcracker ballet is coming to North Charleston for one day only. Experience the extraordinary international cast and Ukrainian Principal Artists performing at the peak of classical European ballet. Be transported by the magic of jaw-dropping acrobatics, larger-than-life puppets and stunning hand-crafted sets and costumes.Dec. 26. Show times vary. Ticket prices vary. North Charleston Performing Arts Center. 5001 Coliseum Drive. North Charleston. ...

The beloved Nutcracker ballet is coming to North Charleston for one day only. Experience the extraordinary international cast and Ukrainian Principal Artists performing at the peak of classical European ballet. Be transported by the magic of jaw-dropping acrobatics, larger-than-life puppets and stunning hand-crafted sets and costumes.

Dec. 26. Show times vary. Ticket prices vary. North Charleston Performing Arts Center. 5001 Coliseum Drive. North Charleston. northcharlestoncoliseumpac.com

This weekend is your last chance to hop on a 30-minute caroling sleigh ride through downtown Charleston. Jump on at Anson Street, and ride all the way to Santa’s personal stable to join him and his elves for hot cocoa and cookies. Book ahead, and be sure to bring your camera to get photos with the big guy himself. Rides include hot cocoa, cookies and, of course, Christmas carols. Carriages depart every 30 minutes, so be sure to get there early to ensure you don’t miss your scheduled departure.

Dec. 22 and Dec. 23. 4 p.m. to 9 p.m. $35/person. Old South Carriage Co. 14 Anson St. Downtown. oldsouthcarriage.com

Gather with family and friends in the foyer of Hotel Bennett Sunday evening for classic carols and Christmas readings with Santa Claus on the night before Christmas Eve. Then the next morning, return for the hotel’s second-annual Breakfast with Santa, a buffet of sweet and savory breakfast favorites in the Crown Ballroom.

Dec. 23 and Dec. 24. Event times vary. Event prices vary. Hotel Bennett. 404 King St. Downtown. hotelbennett.com

Become a cartographer for the day and learn how to read different types of maps, examine maps made throughout the centuries and create your own map to take home. Perfect for families, Charleston Museum workshops offer kids a chance to get hands-on experience with history. Reserve your spots online.

Dec. 28. 10 a.m. to noon. $10/members; $15/nonmembers. The Charleston Museum.360 Meeting St. Downtown. charlestonmuseum.org

Join New Realm Brewing Co. on Daniel Island for a Home Alone movie night and holiday market. Grab your popcorn and get settled in for a night of laughs and holiday cheer. Bring your family and friends (and a couple chairs and blankets) and browse the market to shop for unique last-minute gifts and goodies. For a full list of holiday and other coming events, check out New Realm’s calendar online.

Dec. 23. 6 p.m. Free to attend. 880 Island Park Drive. Daniel Island. newrealmbrewing.com

Here’s where to dine out, order in this holiday season

From Christmas Eve to New Year’s Eve, there’s a special dining opportunity for every day of this holiday season. Whether you indulge in a traditional Feast of the Seven Fishes — a classic Italian seafood event that the Food Network said makes for a “very special Christmas Eve” — or just want a cozy Christmas brunch, we’ve got you covered.Are we missing your restaurant’...

From Christmas Eve to New Year’s Eve, there’s a special dining opportunity for every day of this holiday season. Whether you indulge in a traditional Feast of the Seven Fishes — a classic Italian seafood event that the Food Network said makes for a “very special Christmas Eve” — or just want a cozy Christmas brunch, we’ve got you covered.

Are we missing your restaurant’s Christmas or New Year’s Eve dinner? Send the details to connelly@charlestoncitypaper.com.

Frannie & The Fox’s Feast of the Seven Fishes3 p.m. to 10 p.m. Dec. 24$115

Enjoy a specially curated, seafood-focused menu at Frannie & The Fox this Christmas Eve. Dishes include charred oysters and stuffed calamari. Reservations can be made at Resy.

Sorelle’s Feast of the Seven FishesAvailable nightly through Dec. 24$124, $99/additional wine pairing

Sorelle’s chef Nick Dugan offers a tasting menu experience this holiday season with five courses that celebrate the “bright flavors of a Sorelle experience.” The dinner includes dishes like tuna crudo and whole-roasted black bass. You can check out the full menu online, and book your reservation at sorellecharleston.com.

Élevé’s Feast of the Seven Fishes5 p.m. to 10 p.m. Dec. 24

Head to Élevé for seafood-inspired dishes on Christmas Eve and Christmas Day as the restaurant celebrates the holidays with its Feast of the Seven Fishes. You can book online via Resy.

Christmas Brunch at Palmetto Cafe7 a.m. to 3 p.m. Dec. 31$125/adults, $35/kids younger than 12

The Palmetto Cafe in Charleston Place Hotel hosts both an a la carte and brunch option on Christmas Day. A la carte is held from 7 a.m. to 9 a.m., and brunch runs from 9 a.m. to 3 p.m. Check out everything from a raw bar to an “elevated carving station” as well as a selection of desserts. Book online via charlestonplace.com.

Christmas at Charleston Grill4 p.m. to 8:30 p.m. Dec. 25$125/adults, $75/kids younger than 12

Chef de cuisine Suzy Castelloe presents a three-course menu at Charleston Grill this Christmas. Dishes include beet carpaccio, lamb with brown butter roasted sweet potato and a chestnut yule log. Book online at charlestonplace.com.

Christmas at Revival Noon to 8 p.m. Dec. 25$85/adults, $29/kids younger than 12

Head to Revival this Christmas for a three-course menu with optional wine pairings for an additional $40. Dishes include fried quail, lobster bisque, pork tenderloin and double chocolate cake. Book your reservation online at revivalcharleston.com.

Christmas at the Mills House4 p.m. to 8 p.m. Dec. 25$90/adult, $40/child

Enjoy a three-course dinner (and dessert!) at the Mills House restaurant, Iron Rose, this Christmas. Choose from dishes like oysters on the half shell, seared scallops with fava beans, roasted Maine lobster and charred duck breast. Book online at ironroserestaurant.com.

Christmas at Blu on FollyNoon to 6 p.m. Dec. 25$62/adults, $30/kids ages 3 to 12

Blu serves up a three-course meal this Christmas with dishes like wild mushroom polenta, beef tenderloin and apple pie. You can’t really beat the views of this oceanfront spot, either. Book now with Resy.

New Year’s Eve at Azur Dec. 31$85

Head to Azur for a French-inspired New Year’s Eve dinner with six courses from chef Dominique Chantepie. Dishes include foie gras, coq au vin and homemade apple tatin. Tickets include a glass of Champagne. Reservations can be made online at resy.com.

New Year’s Eve at Uptown Social 8 p.m. until close Dec. 31$100+

While we aren’t including all the area parties on this list — we’re here to help you figure out where to eat, not dance — we’d be remiss to leave out a party at Uptown where you can drink and dance, yes, but also nosh on pizza from 8 p.m. to 9 p.m. Tickets start at $100 and can be purchased online. Tickets include an open bar, music from local DJs and that aforementioned ‘za.

New Year’s Eve at Revival5 p.m. to 10 p.m. Dec. 31$125

Revival hosts a five-course tasting menu with the option to add wine pairings ($75) this New Year’s Eve. Dishes include gnocchi, beef wellington and chocolate orange torte. Book your dinner online at revivalcharleston.com — and stick around for the Vendue’s rooftop New Year’s Eve party, free to attend with dinner reservations.

New Year’s Eve at Charleston Grill5 p.m. to 9:30 p.m. Dec. 31$195/adults, $75/kids younger than 12

Charleston Grill chef de cuisine Suzy Castelloe has created a special tasting menu for this New Year’s Eve celebration. A menu will be available to view online soon. Book online now at charlestonplace.com.

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20 of our picks for New Year’s Eve events in Charleston

This New Year’s Eve, there’s plenty to do for all ages in the Lowcountry. Enjoy the best that Charleston nightlife has to offer at one of several high-class affairs. Or, check out options the whole family can enjoy.This isn’t an extensive list, so be sure to check our regular event calendars for even more New Year’s bashes.Cheers to ringing in 2024!Folly Beach Flip Flop Drop and FireworksWhat: Every New Year’s Eve, the town of Folly Beach rings in the new year on Cent...

This New Year’s Eve, there’s plenty to do for all ages in the Lowcountry. Enjoy the best that Charleston nightlife has to offer at one of several high-class affairs. Or, check out options the whole family can enjoy.

This isn’t an extensive list, so be sure to check our regular event calendars for even more New Year’s bashes.

Cheers to ringing in 2024!

Folly Beach Flip Flop Drop and Fireworks

What: Every New Year’s Eve, the town of Folly Beach rings in the new year on Center Street with the annual flip-flop drop. Enjoy a fireworks show around 7 p.m. then, shortly before midnight, a giant pair of LED flip-flops is dropped.

When: 7 p.m. Dec. 31

Where: Center Street, Folly Beach

Price: Free

More info: visitfolly.com/flip-flop-drop

Wild Dunes’ Countdown to the ‘Noon’ Year

What: Come celebrate the New Year with the kiddos at the Sweetgrass Inn pool. There’ll be an artist providing glitter tattoos and fairy hair, inflatable obstacle course and plenty of other games and activities. Count down to noon and ring in the “Noon” Year with a polar plunge splash. Open to the public; let them know you’re there to celebrate NYE at the gate.

When: 10 a.m.

Where: The Sweetgrass Inn Pool, Wild Dunes, 5757 Palm Blvd., Isle of Palms

Price: Free

More info: bit.ly/41rzfJ5

Freedom’s Eve: Gullah Geechee Watch Night

What: The community is invited to to participate in a noon day celebration that is over 155 years old: the Watch Night service commemorating the date of Jan. 1, 1863, when enslaved people began to emerge from bondage as a result of the signing of the Emancipation Proclamation. To showcase the rich, cultural heritage of the Gullah Geechee people, there will be musical and dance performances, along with historical presentations by descendants of Gullah Geechee communities.

When: Noon Dec. 31

Where: The historic Morris Brown AME Church, 13 Morris St., Charleston

Price: Free

More info: bit.ly/4akh9wK

Holiday Festival of Lights NYE Fireworks

What: Enjoy the Holiday Festival of Lights displays, along with a fireworks show at 8:30 p.m.

When: 5:30 p.m. Dec. 31

Where: James Island County Park, 871 Riverland Drive, Charleston

Price: $25 online or $30 at the gate for standard-sized vehicle

More info: bit.ly/4aoIEW7

The Duney Drop Celebration

What: The New Year’s Eve family event at Wild Dunes Resort offers a magical experience for the entire family. The grand ballroom will be adorned with shimmering decorations. For adults, tickets include a three-hour bar, appetizers, desserts and a complimentary champagne toast at midnight. Young adults and children will have their own special experience that include appetizers, desserts and a complimentary sparkling cider toast. Open to the public; let them know you’re there to celebrate NYE at the gate.

When: 8 p.m. Dec. 31

Where: Palms Ballroom at The Sweetgrass Inn, Wild Dunes, 5757 Palm Blvd., Isle of Palms

Price: Adult (21+) $70, Young adult (13-20) $25, Child (3-12) $18

More info: bit.ly/3ts9pbg

NYE at Aquarium Aglow

What: The countdown is on for this family-friendly party where you don’t have to be a night owl to ring in the new year. In addition to the full Aquarium Aglow experience, there’ll be a DJ spinning party tunes, face painting, a stilt walker and a ball drop — all before bedtime!

When: 5:30-9:30 p.m. Dec. 31

Where: South Carolina Aquarium, 100 Aquarium Wharf, Charleston

Price: Adult $34.95, child (3-12) $29.95

More info: scaquarium.org/new-years-eve

VIP NYE Rooftop Soiree and Gala

What: Celebrate and reflect on the milestones of 2023 and welcome the new year with a festive spirit at the adults-only soiree atop the Sweetgrass Inn terrace. The event will feature an array of culinary delights, including carving stations, a seafood display and other dinner stations, promising a delectable dining experience. Plus, enjoy music from, “Me and Mr. Jones.” All tickets include food, alcoholic beverages and a champagne toast at midnight. Open to the public; let them know you’re there to celebrate NYE at the gate.

When: 8 p.m. Dec. 31

Where: Osprey Ballroom and Terrace at The Sweetgrass Inn, Wild Dunes, 5757 Palm Blvd., Isle of Palms

Price: $225, VIP and group tickets options available

More info: bit.ly/3tpQNIZ

Brew Year’s Eve Masquerade

What: Put on your most extravagant mask and get ready to dance the night away. Enjoy a carefully curated luxury buffet including oysters, pork loins and more. Sip on your favorite New Realm brews and spirits and indulge in a complimentary champagne toast. Plus, listen to live music from The Yacht Club. Remember to dress to impress and wear your most captivating mask to add an air of mystery to the evening.

When: 7:30 p.m. Dec. 31

Where: New Realm Brewing Co., 880 Island Park Drive, Charleston

Price: $100, Cigar room access available for purchase

More info: bit.ly/3trj5mp

Midnight at the Rice Mill

What: The Historic Rice Mill is excited to once again host Midnight at The Rice Mill, complete with music from DJ Moo Moo Mack, Slate360 photo booth, delicious cuisine from Good Food Catering, an all-inclusive bar and a midnight champagne toast. Ring in the New Year overlooking the Ashley River and enjoy an upscale, celebratory affair. Black-tie attire is encouraged.

When: 8:30 p.m. Dec. 31

Where: Historic Rice Mill Building, 17 Lockwood Drive, Unit 101, Charleston

Price: $225

More info: bit.ly/3NnegBC

‘Studio 71’ NYE Party

What: Enjoy a special evening to remember with live music, an open bar, chef-curated food stations, a midnight champagne toast and more. There will also be a special “Studio 71” lounge for guests to enjoy.

When: 8 p.m. Dec. 31

Where: Islander 71 Fish House and Deck Bar, 80 41st Ave., Isle of Palms

Price: $150

More info: bit.ly/3TyzL62

Masquerade of Wonders

What: Set your best intentions and immerse yourself in a night of enchantment and adventure under the stars. From indoor and outdoor themed areas, patrons will be encouraged to explore a multitude of “wonders” across the expansive, adults-only campus. Enjoy multiple live bands and DJs, aerialists and acrobats, themed performances, light hors d’oeuvres, all-inclusive bars and more. Suggested attire is “Dress to Impress” with masquerade masks.

When: 9 p.m. Dec. 31

Where: The Wonderer Charleston, 1705 Meeting Street Road, Charleston

Price: $175, non-alcoholic and VIP options available

More info: masqueradeofwonders2024.eventbrite.com

Bourbon N’ Bubbles & Lamar’s Sporting Club Celebration

What: Get ready for a night of pure luxury as you step into a world of entertainment, music and delectable delights. With your exclusive ticket, you’ll have access to not one, but two, extraordinary venues where the party never stops. Indulge in the rhythmic beats of live DJs, savor delectable, handcrafted hors d’oeuvres and sumptuous dessert platters and relish the excitement of the evening with party favors. An open bar will keep the good times flowing until 2 a.m. (with some limitations, of course).

When: 9:30 p.m. Dec. 31

Where: Bourbon N’ Bubbles, 570 King St., Charleston

Price: $195, VIP table options available

More info: bit.ly/41p3ksN

LO-Fi New Year’s Eve Cover Show

What: Head over to LO-Fi Brewing to enjoy some of Charleston’s finest indie bands as they join forces for unique collaborative cover sets. Listen to covers of The Killers, Weezer and Pixies as well as a couple of DJ sets. Plus, check out the night market, curated by Almighty Lifestyles, a variety of food choices and a complimentary midnight champagne toast.

When: 7 p.m. Dec. 31

Where: LO-Fi Brewing, 2038 Meeting Street Road, North Charleston

Price: $25 advance, $35 day-of

More info: bit.ly/48dUujR

New Year’s Eve at The Habit

What: Don your most glamorous old Hollywood-style gowns and suits and join in for a night of glitz, glamour, dancing, a seven-piece band, delicious hors d’oeuvres, complimentary champagne toast, three floors, including rooftop, with an open bar on each and much more.

When: 9:30 p.m. Dec. 31

Where: The Habit, 213 East Bay St., Charleston

Price: $200

More info: bit.ly/3GJqKja

Peace, Love, and Disco

What: The Restoration is throwing a groovy New Year’s Eve party. Follow the call of the disco ball and find your funk three ways with a live band, silent disco and DJ pumping out jams, or get VIP access to Studio 77 for a cool speakeasy experience complete with an espresso martini bar.

When: 9 p.m. Dec. 31

Where: The Restoration Hotel, 75 Wentworth St., Charleston

Price: $150, $200 VIP

More info: bit.ly/3RFXfFg

Charleston Wonderland NYE

What: Each year a team of more than 100 people creates the unbelievable experience now simply referred to as “Wonderland.” Charleston Wonderland features an all-inclusive bar, live bands and DJs, cirque performers and variety acts, balloon drop at midnight, photo booths, cigar bar and so much more. Inside the meticulously styled space, guests will enjoy a nonstop entertainment lineup and a midnight champagne toast. Dress code is simply “Dress to Impress.”

Charleston Cougars vs. Saint Joseph's Hawks: How to watch NCAA Basketball online, TV channel, live stream info, start time

Only one more half stands between Charleston and the win they were favored to collect coming into this evening. They have a bit of a cushion as they currently lead Saint Joseph's 41-30.Charleston entered the matchup having won three straight and they're just one half away from another. Will they make it four, or will Saint Joseph's step up and spoil it? We'll know soon.Saint Joseph's Hawks @ Charleston CougarsCurrent Records: Saint Joseph's 9-2, Charleston 7-4The Charleston Cougars will stay at home for another ga...

Only one more half stands between Charleston and the win they were favored to collect coming into this evening. They have a bit of a cushion as they currently lead Saint Joseph's 41-30.

Charleston entered the matchup having won three straight and they're just one half away from another. Will they make it four, or will Saint Joseph's step up and spoil it? We'll know soon.

Saint Joseph's Hawks @ Charleston Cougars

Current Records: Saint Joseph's 9-2, Charleston 7-4

The Charleston Cougars will stay at home for another game and welcome the Saint Joseph's Hawks at 7:00 p.m. ET on December 21st at TD Arena. Expect the scorekeeper to be kept busy: if their previous games are any indication, both teams will really light up the scoreboard on Thursday.

Last Monday, the Cougars sure made it a nail-biter, but they managed to escape with a 84-81 win over the Chanticleers. The overall outcome was as expected, but Coastal Carolina made it much more of a matchup than the oddsmakers had predicted.

Meanwhile, Saint Joseph's had already won five in a row (a stretch where they outscored their opponents by an average of 10.2 points), and they went ahead and made it six on Saturday. They were the clear victor by a 83-58 margin over the Gaels. The matchup was pretty much decided by the half, when the score had already reached 45-22.

Among those leading the charge was Erik Reynolds II, who went 6 for 8 from beyond the arc en route to 26 points and 4 assists. He continues to roll, besting his previous point total in each of the last three games he's played. The team also got some help courtesy of Cameron Brown, who scored 17 points along with seven rebounds.

The Cougars' victory was their eighth straight at home dating back to last season, which pushed their record up to 7-4. Those victories were due in large part to their offensive dominance across that stretch, as they averaged 86.6 points per game. As for the Hawks, their victory bumped their record up to 9-2.

This contest is one where the number of possessions is likely to be a big factor: Charleston have been smashing the glass this season, having averaged 38.5 rebounds per game. However, it's not like Saint Joseph's struggles in that department as they've been averaging 37.6 rebounds per game. Given these competing strengths, it'll be interesting to see how their clash plays out.

Charleston is a slight 2-point favorite against Saint Joseph's, according to the latest college basketball odds.

The line on this game has moved quite a bit since it opened, as it started out with the Hawks as a 1-point favorite.

The over/under is set at 150 points.

See college basketball picks for every single game, including this one, from SportsLine's advanced computer model. Get picks now.

Cruise passengers said they returned to find their cars ruined by coastal flooding

CHARLESTON, S.C. (WCSC/Gray News) - Dozens of Carnival Cruise passengers returned to their parked cars totaled on Monday after the devastating coastal storm hit the Lowcountry of South Carolina on Sunday.Passengers returned to their cars on Monday completely damaged from inches of saltwater soaking into their engines.Passengers Stephanie and Wesley Royal said they had traveled to...

CHARLESTON, S.C. (WCSC/Gray News) - Dozens of Carnival Cruise passengers returned to their parked cars totaled on Monday after the devastating coastal storm hit the Lowcountry of South Carolina on Sunday.

Passengers returned to their cars on Monday completely damaged from inches of saltwater soaking into their engines.

Passengers Stephanie and Wesley Royal said they had traveled to Charleston from Brevard, North Carolina, for a five-day cruise before the holidays.

They said the entire trip was filled with rough seas from the storm, making them excited to be back on dry land.

But when they got to the Carnival parking lot on Monday, they said they faced a situation unlike anything they had ever seen before.

“We got to the cars, and honestly, we’ve never seen anything like it,” Stephanie Royal said. “Everybody had their hoods up. It was crazy. The folks parked next to us had informed us that the cars had flooded and that the engines were history, and nobody’s car was starting.”

“We weren’t really sure what was going on. When I checked my car, it was flooded. The water had come up at least 3 to 4 feet,” she says.

Dozens of passengers’ cars were completely totaled from inches of saltwater getting inside of their cars, stranding the Royals for hours with little to no answers.

“When we got back to the parking lot, and found this, we were basically stuck,” Stephanie Royal said. “Nobody really knew what to do, and both of our phones had very little charge on them.”

Eventually, the Royals rented a car to travel back home to North Carolina, leaving their totaled car in Charleston. But they said the financial burden wasn’t the hardest part of the situation. It was the stress and lack of communication.

“By the time we got back to the port to pick up our belongings, there were people still stranded there, and that was almost 6 in the evening,” Stephanie Royal said. “Some folks were still waiting on their insurance company to get hold of them or were still waiting to get their cars towed.”

Many of the passengers were not from the area and didn’t know that downtown Charleston floods. The Royals also said they couldn’t receive current news while out at sea.

“It would have been nice if they had informed us that this had occurred and if they had some assistance out there,” Wesley Royal said. “Assistance would have been more appreciated by me and my wife, and other people to guide us on what to do because we don’t live in Charleston. We’re out of town.”

Carnival Cruise Line’s Public Relations said the company regrets the impact the storm had on passengers’ vehicles and said it has forwarded their customers’ complaints to officials.

“We assisted in some ways where we could, for instance with helping guests connect with their insurance providers, but ultimately this was not our facility,” the cruise line said.

South Carolina Ports Authority said it helped the passengers impacted by the flooding “from the moment they arrived until the last passenger departed the terminal.” This included help with getting vehicles towed, jumped and water pumped out, as well as getting transportation to hotels. Passengers also aren’t being charged for parking there longer and “are able to leave their vehicles as long as necessary.

“While SC Ports does not assume liability for vehicles or personal property left in the passenger parking areas, we are committed to continuing to support our valued cruise customers,” the port authority stated.

Copyright 2023 WCSC via Gray Media Group, Inc. All rights reserved.

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